About Darter Specialties

Darter Specialties, Inc. is a customer service company, first and foremost. How do we foster customer loyalty? By protecting your brand, solving your problems, and delivering results. Our family business is here for you.

Our Connecticut-based, family business has been powering brands for almost 30 years.

Darter Specialties is the brain child of Guy and Alice Darter. Rather than replicating the typical promotional products company, Darter forged its own path. Guy and Alice took a hands-on approach to each decorating method they offer quite literally – learning the ins and outs by educating themselves and actually operating each piece of equipment. This same level of involvement and attention to detail is apparent in each aspect of the business.

Recently moving into a 13,500 square foot facility, Darter’s top-rated customer service and highly skilled professionals are available to work with you. Join the growing number of colleges, universities, technical schools, businesses and numerous members of the franchise industry who enjoy the Darter difference.

Vendor of the Year Awards

Molly Maid Vendor of the Year 2016

Neighborly Vendor of the Year 2018

Glass Doctor Vendor of the Year 2019

Why Choose Us

We Answer the Phones

Really, it’s true. Call us customer service nuts, but you are our #1 priority. When you call, we answer, ready to assist you with your needs and help you achieve your goals. We are truly people-people. Stop in to say hello any time!

We Make It Easy

It’s a big deal to us that our web stores are user-friendly. For those times when you’re stumped on what to choose, we’re here to offer guidance. Plus, we offer specials and promotions on a regular basis and exchanges are always no charge.

We Keep It In-House

All decorating is produced in-house, including embroidery, screening, digital printing, thermal transfers and appliques. Web orders ship within 24 – 72 hours and online order tracking is available as soon as your order ships.

VetFran Logo, Fair Labor Association Logo

Social consciousness and giving back to the community is just as important to us as the work we do. Without our community, we wouldn’t be where we are today.

Darter Specialities is a member of the Fair Labor Association, the International Franchise Association, and VetFran. VetFran was founded to educate both veterans and franchisors about the unique match between the skills and aptitude of entrepreneurial veterans and the demands and opportunities of being a franchisee.

Darter has also been certified a woman-owned business by the state of Connecticut and Commonwealth of Massachusetts. The Waterbury Regional Chamber named Darter the Harold Webster Smith Business of the Year 2005.

Find out how we can support your brand.